ABOUT US
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OUR STORY
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OUR PHILOSOPHY
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WHY US
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FAQ
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Acland Street Physiotherapy was founded in 2018 by local physiotherapist Barry Nguyen in response to increasing demand for his services, and recognising the need for a fully equipped physiotherapy clinic on Acland Street, St Kilda. Barry has serviced patients locally for over 12 years, conducting over 20,000 physiotherapy consultations. Barry is also the Innovation Advisor of physiotherapy peak body Australian Physiotherapy Association (APA).
Acland Street Physiotherapy practices with the ethos that quality physiotherapy care should be accessible to everyone, and his aim is to "get you back to exercise, sport or work, doing the things you love, as quickly and safely as possible, spending the least time possible with your physiotherapist".
Barry has developed a strong reputation with GPs, medical specialists, allied health professionals and local residents in St Kilda and the surrounding suburbs including Brighton, Elwood, Port Melbourne and Balaclava.
Acland Street Physiotherapy practices with the ethos that quality physiotherapy care should be accessible to everyone, and his aim is to "get you back to exercise, sport or work, doing the things you love, as quickly and safely as possible, spending the least time possible with your physiotherapist".
Barry has developed a strong reputation with GPs, medical specialists, allied health professionals and local residents in St Kilda and the surrounding suburbs including Brighton, Elwood, Port Melbourne and Balaclava.
Acland Street Physiotherapy gives you the peace of mind that your risk of injury is minimised through our expert physiotherapists who apply the latest evidence based research, state of the art technology, and many years of 'hands on' experience working with various sports at all levels and ages.
Our aim is to get you back to sport or work, doing the things you love, as quickly and safely as possible, spending the least time possible with your physiotherapist.
We personalise lifestyle and sports specific physiotherapy programs for each individual, which may generally involves a very scientific and ‘hands on’ approach to injury management.
We liaise directly with your GP and other relevant members of your healthcare team to ensure the program is optimised, allowing you to perform at your peak, injury free and pain free. We also holistically take into account lifestyle considerations including your line of work, previous treatments, medical history, exercise history and diet.
Our aim is to get you back to sport or work, doing the things you love, as quickly and safely as possible, spending the least time possible with your physiotherapist.
We personalise lifestyle and sports specific physiotherapy programs for each individual, which may generally involves a very scientific and ‘hands on’ approach to injury management.
We liaise directly with your GP and other relevant members of your healthcare team to ensure the program is optimised, allowing you to perform at your peak, injury free and pain free. We also holistically take into account lifestyle considerations including your line of work, previous treatments, medical history, exercise history and diet.
1. We have extended hours for your convenience - 7 days per week, before and after business hours
2. We have an urgent call out service for injuries that just can't wait! - 24/7
3. We offer No Gap Medicare, DVA, TAC (inc. interstate accidents), and Workcover - for all in clinic services
4. We have very competitive private fees
5. We use the latest digital health technologies to accelerate your recovery and enhance your experience
6. Be assured that your treatment will be led by a physiotherapist of at least 10 years expertise
OUR TREATMENT APPROACH
2. We have an urgent call out service for injuries that just can't wait! - 24/7
3. We offer No Gap Medicare, DVA, TAC (inc. interstate accidents), and Workcover - for all in clinic services
4. We have very competitive private fees
5. We use the latest digital health technologies to accelerate your recovery and enhance your experience
6. Be assured that your treatment will be led by a physiotherapist of at least 10 years expertise
OUR TREATMENT APPROACH
- Comprehensive physical examination and diagnosis of musculoskeletal and sports injuries (acute and chronic). Where clinically appropriate, we use the latest technologies including slow motion motion video analysis, diagnostic ultrasound and ViMove2 to ensure you get an accurate diagnosis so that an effective treatment plan be prescribed.
- A hands on approach to treatment including joint mobilisation, joint manipulation, dry needling, soft tissue massage, bandaging, taping, gait aids, splinting, customised orthotics, shock wave therapy, ultrasound therapy, heat therapy and cryotherapy.
- Personalised exercise programs incorporating supervised exercise classes and home based video content via a convenient smartphone app.
- Train at our gym under supervision by our physiotherapists free of charge during your treatment program.
- Personalised injury advice to ensure fast recovery and prevention of injury re-occurrence.
- Wellness & preventative health advice in relation to lifestyle modifications including exercise regimes, mindset and nutrition to ensure that you can continue to perform your peak.
- Due to our proactive focus, our clients often recover stronger and healthier than before they had the injury.
- If we are unable to help your injury, we will not hesitate to refer you to another health expert who we believe can.
Do you take Medicare?
Yes, we offer Medicare (you may be assigned up to 5 sessions) bulk billing under GP approved Enhanced Primary Care (EPC) Plans. We will also liaise with your doctor through sending them an initial and discharge report in relation to your progress. Please bring the relevant paperwork prepared by your GP.
Do you take insurance claims TAC (motor vehicle accident) and Workcover claims?
Yes, we take TAC and Workcover claims that have been formally approved with an active claim number. Please bring the relevant paperwork from the insurance entity.
Do you charge a gap for Medicare, DVA, TAC, or Workcover?
No, there will be no out of pocket expenses under Medicare EPC Plans, DVA, TAC, or Workcover.
How do I pay for private services?
We accept Visa, Mastercard, debit card and cash. If you have private health insurance, please bring your card and we will do the claim on the spot for you. This means that you only have to pay the gap. The amount covered by your health fund is determined by your health fund provider and the type of cover you have.
Do I need a referral?
No, you do not need a referral if you are planning to be a private patient, except in the cases where you are under a Medicare EPC Plan or covered by TAC or Workcover.
What can I expect in my first physiotherapy appointment?
Initial consultations generally take 30-40 minutes. Your physiotherapist will likely ask you a comprehensive series of questions and perform special tests to determine the root cause of the problem. Once this is established, your physiotherapist will explain to you the diagnosis and a plan will be provided giving you a choice of treatment options to help you recover, as well as the associated benefits and risks with each option. Estimated recovery timeframes will also be given.
Subsequent consultations generally take 20-30 minutes. This will involve a brief review of your progress and mainly involve physiotherapy treatment .
What do you need to bring?
Bring all your x-rays and other scans where appropriate and paperwork provided by your doctor or compensable body associated with your claim.
Can I use your gym?
Yes, you are encouraged to use our gym equipment free of charge as part of your treatment plan in between consultations.
Yes, we offer Medicare (you may be assigned up to 5 sessions) bulk billing under GP approved Enhanced Primary Care (EPC) Plans. We will also liaise with your doctor through sending them an initial and discharge report in relation to your progress. Please bring the relevant paperwork prepared by your GP.
Do you take insurance claims TAC (motor vehicle accident) and Workcover claims?
Yes, we take TAC and Workcover claims that have been formally approved with an active claim number. Please bring the relevant paperwork from the insurance entity.
Do you charge a gap for Medicare, DVA, TAC, or Workcover?
No, there will be no out of pocket expenses under Medicare EPC Plans, DVA, TAC, or Workcover.
How do I pay for private services?
We accept Visa, Mastercard, debit card and cash. If you have private health insurance, please bring your card and we will do the claim on the spot for you. This means that you only have to pay the gap. The amount covered by your health fund is determined by your health fund provider and the type of cover you have.
Do I need a referral?
No, you do not need a referral if you are planning to be a private patient, except in the cases where you are under a Medicare EPC Plan or covered by TAC or Workcover.
What can I expect in my first physiotherapy appointment?
Initial consultations generally take 30-40 minutes. Your physiotherapist will likely ask you a comprehensive series of questions and perform special tests to determine the root cause of the problem. Once this is established, your physiotherapist will explain to you the diagnosis and a plan will be provided giving you a choice of treatment options to help you recover, as well as the associated benefits and risks with each option. Estimated recovery timeframes will also be given.
Subsequent consultations generally take 20-30 minutes. This will involve a brief review of your progress and mainly involve physiotherapy treatment .
What do you need to bring?
Bring all your x-rays and other scans where appropriate and paperwork provided by your doctor or compensable body associated with your claim.
Can I use your gym?
Yes, you are encouraged to use our gym equipment free of charge as part of your treatment plan in between consultations.